Customer Service Officer – Delivering Excellence, One Interaction at a Time - Tampines

apartmentPeople Advantage placeTampines scheduleFull-time calendar_month 

Are you passionate about providing exceptional customer service and helping customers resolve their inquiries? Do you thrive in a fast-paced environment where no two days are the same? If so, we are seeking enthusiastic individuals like you to join our team as Customer Service Officers.

As a Customer Service Officer, you will be the first point of contact for our customers, assisting them with a wide range of inquiries, requests, and concerns. Your responsibilities will include:

Key Information:

  • Working Location: Paya Lebar
  • Working Hours: 5 days incl of weekends (9am to 8.30pm (Sundays will be 9am to 6.30pm)

Job Duties:

  • Provide support to customer queries/ feedback on products, services and prevailing promotions.
  • Facilitate access for customer to their safe deposit box
  • Onboarding and Offboarding of customers including handling of payments
  • Handle ad hoc duties as and when required

Job Requirements:

  • Pleasant and cheerful personality
  • Computer literacy (Microsoft words, excel, outlook). SAP knowledge will be advantageous
  • Willing to perform overtime ,weekends and public holidays
  • Candidates with customer service experience will be considered favorably

Interested applicants, please submit your resume in Word or PDF.

Thank you.

By submitting your resume, you consent to the handling of your personal data in accordance with Certis Group Privacy Policy (www.certisgroup.com/privacy-policy).

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