Customer Service Officer – Delivering Excellence, One Interaction at a Time - Tampines

apartmentPeople Advantage placeTampines scheduleFull-time calendar_month 

Are you passionate about providing exceptional customer service and helping customers resolve their inquiries? Do you thrive in a fast-paced environment where no two days are the same? If so, we are seeking enthusiastic individuals like you to join our team as Customer Service Officers.

As a Customer Service Officer, you will be the first point of contact for our customers, assisting them with a wide range of inquiries, requests, and concerns. Your responsibilities will include:

Key Information:

  • Working Location: Paya Lebar
  • Working Hours: 5 days incl of weekends (9am to 8.30pm (Sundays will be 9am to 6.30pm)

Job Duties:

  • Provide support to customer queries/ feedback on products, services and prevailing promotions.
  • Facilitate access for customer to their safe deposit box
  • Onboarding and Offboarding of customers including handling of payments
  • Handle ad hoc duties as and when required

Job Requirements:

  • Pleasant and cheerful personality
  • Computer literacy (Microsoft words, excel, outlook). SAP knowledge will be advantageous
  • Willing to perform overtime ,weekends and public holidays
  • Candidates with customer service experience will be considered favorably

Interested applicants, please submit your resume in Word or PDF.

Thank you.

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