VP, Team Lead - Trade Finance Operations, Institutional Banking Group - Bukit Merah
Business Function
Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
The incumbent will lead and supervise a team of Trade Finance Document Checkers, who review and check Trade Finance application forms and documentations to ensure compliance to UCP rules, industrial standards, and internal bank policies.
Responsibilities- Lead and supervise a team of Trade Finance Document Checkers in terms of resource management, training and daily BAU challenges, if any.
- Ensure SOPs and existing/new controls are in place and adhere to by operating teams.
- Assist to review and check Trade Finance application forms and supporting Trade Documents for Import, Export and Standby LC products.
- Assist to review and check transfer LC application to ensure guidelines are complied with and terms and conditions are as per Export LC.
- Assist to review and check LC confirmation to ensure that terms and conditions are acceptable and workable.
- Assist to identify discrepancies, highlight irregularities and red flag items in documents for approval.
- Ensure trade documentations and it's on-going processes are compliance to UCP rules, ISP 98 rules, Anti-Money Laundering Guidelines, Terrorist Financing & Sanctions Regulations, and other related internal policies.
- Work with and supervise with team members to achieve daily tasks assigned.
- Ability to communicate effectively with team members, external clients and internal stakeholders
- Review and opine on New Product/Processes involving/impacting doc checking teams
- Oversee daily operations and resolve issues to meet tight deadlines and ensure compliance with regulatory requirements and service level agreements
- Analyze operations data to identify bottlenecks, recommend process improvements and ensure implementation of enhancements to drive efficiency
- Develop and monitor team KPIs and goals. Conduct performance reviews and provide coaching/training to develop team members' skills
- Represent the team and liaise with internal and external stakeholders on operations matters
- Minimum of 6-8 years of relevant Trade Finance Document Checking related experience.
- Strong leadership, analytical and problem-solving skills with the ability to multi-task and prioritize in a fast-paced environment
- In-depth knowledge of trade operations workflows and familiarity with related IT systems
- Detail-oriented with strong communication and interpersonal skills to collaborate with cross-functional teams
- A team player with the drive and commitment to deliver excellence
- CDCS qualified, would be preferred
- Meticulous and detailed oriented
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.