Customer Service Executive (Japanese Speaking) - Geylang
Reeracoen Recruitment Geylang Full-time
Job Title: Customer Service Executive (Japanese Speaking)
(Must)
Reference ID: 36399
Our client, a global provider of end-to-end outsourcing services, is currently seeking a Customer Service Executive (Japanese Speaking) to join their team.
【 Responsibilities 】- Validate business programs, orders, and contracts received via email.
- Review agreements and orders to ensure compliance with legal requirements.
- Provide timely updates and resolve customer queries within the stipulated timeline.
- Respond to customer inquiries through email and live chat.
- Handle escalations and deliver appropriate solutions in line with company guidelines.
- AWS
- Annual Leave: 14 days
- Medical leave: 14 days
- Medical Insurance
- Adherence to the Japanese Public Holiday Calendar
- Other benefits will be shared upon shortlisted
(Must)
- Diploma in any field
- Minimum 1 year of relevant experience
- Fluency in English and Japanese (JLPT N1 proficiency) in speaking, listening, and writing to effectively communicate with customers
- Willingness to work according to the Japanese public holiday calendar
- Availability to work overtime during the last week of each month
- Ability to perform in a fast-paced environment
- Basic proficiency in computer skills
We regret that only shortlisted candidates will be notified.
Registration No.: R1217125 (Yeo Ker Ling Caroline)Recruitment Licence: 12C5051
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