Program Manager - Yishun

Brief Summary:

This role also requires exceptional communication skills to deliver status updates, conduct analyses and provide solutions to both internal and external stakeholders – making a significant impact on the company’s overall success.

Job Description:

• Plan, organize and set objectives for each First Article (New Product Introduction) order to ensure the Original Promise Dates are fulfilled – prioritize FA schedules based on customer’s Original Promise Dates, process capabilities, material availability, and machine/tooling capacity.
• Prepare Gantt Charts to detail the lead-times and datelines for Front-end, Coating and Back-end activities.
• Organize weekly meetings to monitor the progress of ongoing FA projects and discuss the requirement for new FA orders.
• Mitigate and resolve scheduling conflicts, while providing optimal recovery shipment dates.
• Review production shop floor technical and capacity issues and constraints, and organize meetings to resolve the matter.
• Provide problem-solving approach using Post Mortem, Fishbone Analysis and Brainstorm sessions.
• Provide serial production ramp-up plan, taking into consideration machine and tooling capacity, production readiness, and material lead-times.
• Prepare KPI reports and escalate issues when necessary.
• Liaise with colleagues from regional EO sites for status updates, customer reviews and other ad hoc requirement.
• Coordinate customer visits by collaborating with Sales and Marketing on the agenda, invitees and scheduling.
• Prepare slide decks for Customer and Sales meetings.
• Support customer onboarding by directing and collating key information related to their projects and programs.

Qualifications Required:

• Bachelor’s Degree in an Engineering field with more than 5 years of experience in Operations or Program Management.
• Project Management Certificate is required.
• Exposure in Precision Engineering and Optical Manufacturing environment is advantageous.

Skills & Abilities Required:

• Strong interpersonal and communication skills with experience in client interaction
• Good presentation and analytical skills.
• Good understanding of SAP enterprise resource planning software to monitor projects and production status, production efficiencies and yields.
• Ability to read product drawings and blueprints, understand product specifications and tolerances.
• Ability to work with cross-functional teams with strong conflict management skills.

Interested candidates may also send your resume to hr@edmundoptics.com.sg