Trust & Safety, Data Analyst (Content Moderation, SQL), 6 months contract - Bedok

Our client is a market leader in the web advertising space, we are looking for a data analyst with experience in content moderation to join the team's mission in protecting the organization's user and advertisers by ensuring that the publishers comply with the organization's ad policies.

This is a 6-months contract.

Overall Responsibilities:

• Research and analyze emerging abuse patterns and trends.
• Identify and develop innovative methods for detecting abuse effectively.
• Identify and develop solutions for scalable enforcement on non-compliant publisher inventory.
• Conduct complex data analysis to identify opportunities for new signals, automation, and workflow improvements.
• Work directly with other members of your team to remediate complex abuse issues.
• Enhance our operational workflows via process improvements.
• Present a unified enforcement experience to external publishers and support internal sales teams.
• Drive solutions through analysis and cross-functional partnership.
• Perform policy compliance checks on publisher sites.
• Leverage SQL to extract data and uncover valuable insights from complex datasets.
• Revamp existing dashboards or create new ones to monitor real-time data trends.
• Share actionable insights derived from the data analysis, empowering team members to make informed decisions.
• Develop educational resources on policy-related topics for interdisciplinary teams.

Requirements:

• Education: Bachelor’s degree in Math, Statistics, Economics, Social sciences or equivalent practical experience.
• Excellent written and oral business communication skills.
• 3-5 years of experience writing SQL and python scripting
• 2-3 years of work experience in a trust and safety role.
• Ability to navigate and influence cross-team stakeholders.
• Comfortable making tough decisions, balancing competing interests, negotiating with stakeholders and using creative problem solving skills in a fast-paced environment.