Toa Payoh - Senior / HR Generalist

Senior / HR Generalist

(HR Operations & Business Partnering in SME Environment)

This dual-function role combines hands-on HR operations with internal business partnering. The successful candidate will implement HR strategies and processes established by our HR consultancy, ensuring effective execution and engagement with business owners, department heads, and employees in a dynamic SME setting.

Key Responsibilities

• Manage end-to-end recruitment processes, including job postings, candidate screening, interview coordination, and hiring documentation.
• Oversee onboarding and offboarding procedures to ensure a consistent and positive employee experience.
• Administer employee relations matters, including handling grievances and disciplinary issues in compliance with company policies.
• Process monthly payroll and manage statutory claims (e.g., CPF contributions, IRAS submissions, government grants).
• Maintain accurate HR records and ensure adherence to established HR policies and procedures.

• Collaborate with department heads and employees to support team goal setting, performance reviews, and development plans.
• Facilitate employee engagement initiatives, such as town halls, feedback sessions, and pulse surveys.
• Coordinate training and development needs in alignment with business objectives.
• Serve as a point of contact for employee inquiries, providing practical and empathetic HR support.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of HR experience, preferably within an SME environment.
• Proven ability to work directly with business owners and senior leaders, as well as frontline staff.
• Strong organizational skills with the capability to execute HR plans independently.
• Strong interpersonal and communication skills, with a practical and approachable demeanor.