General Manager - Geylang
DTH Travel Sdn. Bhd. Geylang Full-time
DTH Travel is looking for a General Manager to lead and manage its office and team in Singapore. As General Manager, you will play an important role in building and maintaining our Singapore team, ensuring that they remain capable to deliver our services in a professional manner.
Who You Are:
- Living in Singapore
- Strong team management & communication skills
- Proven record with experience in senior leadership role and team management skills
- Extensive experience in the tourism industry
- Communication in English language; fluency in other languages a plus
What We Offer:
- Competitive salary + performance-based bonus
- Comprehensive benefits package (health & retirement plan)
- Opportunities for professional growth & career advancement with a leading DMC company
Key responsibilities:
- Lead and manage the Singapore office to ensure efficiency in delivering our services
- Serve as a liaison between our customers and various stakeholders in Singapore
- Maintain good relationships with existing clients and do necessary follow-ups for new business leads
- Negotiate with new or existing local suppliers to ensure that DTH Travel receives the best possible rates and service standards
- Prepare tariffs for services
- Ensure operation staff follow the correct procedures and provide best quality of services to our customers
- Prepare annual budget for CEO review
- Prepare and deliver monthly financial and management report to CEO
- Oversee recruitment and HR/admin matters, not limiting to payroll, Annual leave, staff benefits
- Oversee IT Infrastructure with headquarters to ensure all systems and standard workflow are in order
- Maintain Tourplan system to ensure smooth usage for all
- Oversee finance matters not limiting to payment to supplier and remittance from clients
- Seek out new possible clients for business development, and represent DTH
- Travel at travel trade events, both in Singapore and abroad, as the need arises
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