Customer Service Officer - Geylang
- 8K per month + 1 month yearly performance bonus_ Customer Service Officer_12 months contract (Renewable & Convertible)
5 days work week (1 weekday & 1 weekend OFF)
8 hours daily day shift (Planned by the hiring manager)
Based in Singapore, we are a holistic talent solutions company and subsidiary of TDCX, with an extensive network of recruitment experts in over a dozen industries. Our team has a collective experience of over a decade when it comes to workforce solutions and management, excelling in end-to-end talent scaling to meet individual business goals.
One of our clients, a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations, is looking for an experienced professional to lead their dynamic team as Customer Service Officer
Job DescriptionDeliver professional customer service to hotline calls.
Be the first point of touch with customers.
Handle and resolving customers enquire and feedback.
Ensure that complaints are monitored and resolved.
Able to handle emergency situations/complains appropriately should the situation arises.
Job RequirementsMin Nitec holder
Min 6 months of customer service in call center environment
Good communication skills and customer service orientated attitude
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
To apply, please kindly send a copy of your resume to [email protected]
We regret only short-listed candidates will be notified.
Ken Zhang AI Chang (R1110470)TDCX Talent Solutions Pte. Ltd
EA Licence No. 23C2024