Billing Analyst

apartmentApar Technologies Private Limited placeSingapore calendar_month20/3/25

Job Description

Non Negotiable skills

3 yrs of relevant experience in billing role

Skilled in MS Excel, SFDC, Oracle and Siebel.

good and strong communication skills, self-motivated, analytical skills and independent

Responsibilities

customer facing role, support in audit; 60% of the job to verify and answering quotes, billing and solving customer's queries.

Job Profile

Billing Analyst Responsibilities

Billing - Monitor and ensure that the monthly billing is complete and accurate.

Analyze and perform billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place

Process manual invoices/credit memos and order quotes as requested

Review Invoices and conducts variance analysis, with sign off required

Coordinate monthly invoice run to ensure accurate and timely customer billings

Manage the Customers Cases in SFDC (ECM) timely and accurate manner to meet all internal SLAs.

Assist in month end close related tasks.

Assist in Audits & SOX controls

Works closely with cross functional organizations to respond to customer inquiries and resolve potential customer billing issues

Resolve and track billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)

Acts as First Line Support for approval requests and deal inquiries

Project Management - Participate on UATs, projects and ad hoc assignments as needed

Implement and document processes and procedures required by SOX

Provide input into the on-going development and support of billing systems, processes, and policies System Operational Support

Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies

Assist in the training and coaching

Qualifications

Bachelor's degree required

3+years experience preferred

Ability to work independently and self-motivated

Strong analytical data mindset

Good communication (both spoken and written) and interpersonal skills

Proficient in Excel and PowerPoint

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