Data Center Operation

DCO (Data Center Operation) Job Description:

1. Maintenance

• Responsible for the operation and maintenance of the cloud data center site, responsible for on-site reliability and associate project delivery.
• Responsible for inspection of on-site data center and equipment health check (check health lights). After the hardware failure of the equipment is received, report to the manufacturer for repair.
• Follow the instructions to verify the IDC supplier's acceptance of the cabinet and onsite data center hosting service (racks/power/cooling) delivery confirmation.
• The on-site interface personnel dispatched by the customer communicate well with the on-site IDC supplier.

1. Service Delivery

• According to the design requirements, the on-site construction unit is instructed to carry out the hardware delivery of the equipment, including the hardware installation and the cable jumper interconnection. Do a good job in construction safety and quality (normative) protection and count the workload.
• Perform initialization tasks for IT equipment (mainly servers, switches, and third-party equipment) according to the guide, such as management port configuration, Raid, and initial configuration of the switch.

1. Onsite Management

• Management equipment receipt and delivery, on-site hardware assets, consumables safety.
• Accuracy guarantee of warehouse information.
• Inbound and outbound third-party authorization and corresponding move in & out form filling and data statistics through the supplier IDC platform.
• Provide regular reports to customers.
• Support other onsite duties and ad hoc duties if requested. Requirements
• Proficiency in Microsoft office, working e-flow documents report.
• Detail-minded, good communication skills and strong sense of responsibility.
• Cheerful, flexible with a can-do attitude and punctual.
• Fast paced, flexible and proactive team player