6 months contract Client Advisor ($3,500) THAI SPEAKING #NJA - Geylang
RECRUIT EXPRESS PTE LTD Geylang
Key Accountabilities
- Resolve order-related issues by liaising between client and internal/external groups (warehouse/UPS/repairs)
- Manage fraud detection and prevention processes to mitigate fraud losses to ensure chargeback levels are maintained in accordance with the agreed targets
- Deal with payment issues and chargeback queries, ensuring that losses are recovered, responding timely respecting the requested deadline
- Partner cross functionally with the company Administration Department and Fiscal Department to resolve performance issues linked to payments
- Participate in functional tests for the system/applications enhancements and liaise with the technology and support groups to resolve outstanding issues ensuring smooth transition of the fast-paced enhancements/changes into the production application
The Requirements:
- Min 2-3 years of relevant workng experience
- Good spoken Language
- Thai Speaking is an added advantage
- Proficient in MS Office
SALARY RANGE: $3,500 to $4,000
Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call Jane @ 6735 1955.
CEI: R1104482
JANE LUI JIE'EN
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