Technical Business Analyst - Bukit Batok

Job Overview

As a Technical Business Analyst, you will be responsible for assess multiple organization applications, to evaluating and understanding the current state of these systems, then identifying potential issues, providing recommendations for improvements, modernization, or replacement.

• Collaborate with business stakeholders (such as product managers, IT teams, and end-users) to understand business needs, objectives, and pain points.
• Analyse existing processes and identify areas for improvement through technology.
• Create high level technical specifications and functional requirements documents.
• Work with development teams to provide high level design and impacted systems.
• Conduct feasibility studies and impact analyses for proposed changes.
• Facilitate meetings and workshops to gather input and feedback from stakeholders.
• Assist in testing and validation of solutions to ensure they meet business needs.
• Develop and maintain project documentation, including user stories, use cases, and process flows.
• Provide ongoing support and troubleshooting for implemented solutions.
• Stay updated with industry trends and best practices to recommend innovative solutions.

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience as a Business Analyst or Technical Analyst in a similar role.
• Strong understanding of software development life cycles (SDLC) and methodologies (Agile, Waterfall).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to translate technical concepts for non-technical stakeholders.
• Experience in shipping / supply chain company/ project is a plus.
• Certifications in Business Analysis (e.g., CBAP), ITIL, or project management (e.g., PMP) are a plus.
• Willing to travel to Tuas to work directly with customers.