Bukit Merah - Data Centre Operator (DC OP)
WSH Experts Bukit Merah Full-time
DC Environment Support
- To monitor the facilities infrastructure in the DC to ensure that they are within the operating
- levels include Power infrastructure (such as Uninterrupted Power Supply and power distribution
- boards);
- Cooling Infrastructure (such as computer room air-conditioning units);
- Fire detection and suppression systems (such as FM200, water sprinklers, fire extinguishers);
- Environment monitoring system (such as humidity and temperature); and
- Water leakage detection.
- To ensure through daily inspection, that the general cleanliness and tidiness of the data
- centre are maintained by the Authority-appointed Supplier.
- To work on site preparation tasks such as network cabling and electrical wiring, when required.
- To manage the physical security of the data centre in accordance with the guidelines provided by the Authority.
- Security Alarm and Security Card Access System; and
- Closed-Circuit Television (CCTV).To ensure that only authorised personnel are allowed to access the DCs.
- To provide level 1 application helpdesk support for the A users, adhering to the authority-provided standard operating procedures. This support should include:
- Technical Support:
- Provide prompt and effective technical support to resolve application issues via phone, email, or chat; escalation of unresolved issues
- Provide support to run scripts provided by the Authority infrastructure team.
- Issue Resolution:
- Troubleshoot and resolve complex technical problems, with escalation as needed.
- Case Logging:
- Maintain and update call logs, ensuring all calls are appropriately closed.
- The DC Operators and Helpdesk Support team shall minimally possess the following requirement:
- At least 1 year of working experience in Data Centre Engineer Operations;
- Certification in Data Centre Facilities Operations or equivalent and
- At least 3 years of working experience as Application Helpdesk Support team.
EnviroDynamics Solutions Pte LtdBukit Merah
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ENVIRODYNAMICS SOLUTIONS PTE. LTD.Bukit Batok, 11 km from Bukit Merah
Management, Operations, and Data Center Development, to assess server requirements and ensure adequate allocation of space, power, and rack capacity.
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Primestaff Management ServicesBukit Batok, 11 km from Bukit Merah
12 hour shifts
Responsibilities
• Carry out periodic checks of data centre hardware and facility systems according to organisational guidelines.
• Escalate any issue to relevant parties according to organisational guidelines.
• Obtain the existing...