Ourdoor Sales Representative - Hougang

Reports to: Sales Manager

Key Responsibilities:

1. Canvassing/Door Knocking

• Conduct cold and warm visits to prospective customers, introducing them to our products and services.
• Visit existing customers to upsell or cross-sell additional offerings.

1. Customer Relationship Management

• Develop and maintain positive relationships with customers.
• Understand customer needs and recommend appropriate solutions that align with their requirements.

1. Sales Pitching and Presentations

• Deliver compelling and persuasive sales pitches to prospective clients.
• Provide detailed information about products/services and confidently handle customer inquiries or objections.

1. Lead Generation and Follow-up

• Identify and generate new leads, actively following up on sales opportunities.
• Manage and track leads through the sales pipeline to ensure successful conversion.

1. Sales Target Achievement

• Work toward meeting or exceeding daily, weekly, and monthly sales targets.
• Monitor performance and adjust strategies to improve results.

1. Customer Data Management

• Maintain accurate records of interactions, leads, and sales in the CRM system.
• Ensure proper follow-up and documentation throughout the sales process.

1. Market Feedback and Reporting

• Provide valuable insights to the sales and marketing teams regarding customer preferences, market trends, and areas for improvement.
• Prepare and submit regular sales reports to management.

1. Product Knowledge

• Stay current on company products and services, including new features or promotions.
• Understand competitor offerings to better position your sales strategy.

1. Problem Solving

• Address customer complaints or concerns efficiently, escalating complex issues to management when needed.
• Provide after-sales support to ensure customer satisfaction and repeat business.

Qualifications:

• Education: High school diploma or equivalent (additional sales training is an advantage).
• Experience: Previous experience in telesales, telemarketing, or a related sales role preferred.
• Skills:
• Strong communication and interpersonal skills.
• Persuasive, goal-oriented, and a proven ability to close sales.
• Ability to handle rejection and stay positive.
• Proficiency with CRM software and other sales tools.
• Personal Attributes:
• Self-motivated, results-driven, and able to work independently.
• Strong organizational skills and attention to detail.
• A team player with a proactive and resilient attitude.

Benefits:

• Competitive salary and commission structure
• Performance-based incentives
• Health and wellness benefits
• Ongoing training and career development opportunities