Assistant Manager (Business Development)
Samaritans Singapore Full-time
The Business Development Assistant Manager plays a key role in expanding the reach of the academy’s training programmes. This position involves market research, customer/ potential trainee engagement, partnership development, and strategic sales initiatives to increase enrolment and corporate collaborations.
The ideal candidate is proactive, creative, results-driven, and passionate about lifelong learning and professional development.
Duties and Responsibilities:
Business Development & Sales- Identify and pursue new business opportunities to promote the academy’s training programmes
- Develop and maintain relationships with SSAs, corporate customers, government agencies, and industry partners
- Prepare, design, and deliver compelling training proposals, presentations, EDMs, and pitches to potential customers
- Collaborate with A&P marketing team to develop targeted campaigns for different industries
- Ensure courseware materials developed are aligned with SOS’ marketing guidelines
- Track sales performance and meet or exceed enrolment targets
- Conduct market analysis to identify emerging trends, training demands, and competitor activities
- Gather insights from industry stakeholders to refine training offerings and business strategies
- Contribute to the development of strategic growth plans for the academy
- Work closely with HR professionals, L&D teams, and corporate clients to understand Sector training needs.
- Maintain strong relationships with existing clients to encourage repeat enrolments.
- Attend industry events, networking sessions, and conferences to promote the academy’s services
- Coordinate and support the planning and execution of corporate training initiatives and partnerships.
- Work with trainers and internal teams to ensure smooth programme delivery.
- Training Program Quality Assurance: Monitor customer feedback and recommend improvements for training programmes.
- Be involved in training deliveries or co-facilitation where necessary
Relevant Experience:
- Degree in business, marketing, education, or a related field.
- Min 5 years of experience in business development, sales, or marketing, preferably in the education/training sector.
- Experience in suicide, mental health or social service-related work.
- Knowledge of training grants, workforce development initiatives, or L&D trends is advantageous.
Behaviour Traits & Attitude:
- Strong communication, negotiation, and relationship-building skills
- Proactive and goal-oriented mindset with a passion for lifelong learning
- Ability to work independently and collaboratively in a dynamic environment.
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