IT Business Analyst
Summary:
This candidate will be responsible to analyze the business opportunities that can help users in the shipping industry to work smarter. He/she will be required to interview users and conduct research to identify opportunity areas, validate business concepts through user feedback, and define the scope of solution with internal support.
Responsibilities:
- Conduct interview to map out user journey and understand user’s pain points, need and motivations
- Collaborate with internal stakeholders and business sponsors to validate the value proposition and assess change feasibility
- Work with Business and IT team to define the scope and future product roadmap
- Participate in usability testing, high-fidelity visual designs and handovers
- Break down implementation objective into different transition states and deliverables in each state with timeline and stackable outcomes
- Communicate the status, redefine priority and delivery timeline continuously based on user feedback and business requirement
Requirements:
- Degree or above
- Experience in Business Analyst or Project Management
- Excellent communication, interpersonal and mentoring skills
- Strong problem-solving skills
- Ability to adopt to a fast-changing environment
- Knowledge or experience in shipping, logistics or supply chain management sectors would be a plus
- Experience in managing multi-level of stakeholders and their expectation
**This role is open for local employment only
**Kindly note that only short-listed applicants will be contacted
** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:
(i) To process the application for the role being applied for;(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;
(iii) To conduct necessary reference checks; and
(iv) Any other purpose related to one or more of the above.
You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.
NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee.In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.