Director, Account Management
In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow.Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.
The Account Manager will proactively manage and strengthen customer relationships, increase account penetration, uncover new business opportunities to deliver year on year revenue and pipeline targets to support delivery of Lonza's CGT growth targets across Lonza's technologies portfolio.
The role covers management of Cell & Gene Technologies customer portfolio on the West Coast, including pharma and biotech accounts, identified as strategic growth accounts.
What you’ll do:
- Maintain a thorough understanding of the customer's business and organization and
improves customer satisfaction. Performs regular account health checks.
- Target growth opportunities, consistent with Lonza's capabilities, across customer organization, and develop value propositions and actions plans to increase the project portfolio and licensing opportunities
- Plan and perform the selling, proposal and contract negotiation processes, developing and deploying robust value propositions and action plans to close complex deals effectively and to maximise profitability
- Demonstrated competence in collaboration, team work and communication with customer, as well as, internal Lonza Commercial Leadership.
What we’re looking for:
- Bachelor’s degree in genetics, biology, Pharmaceutical Sciences or Life Science discipline
- Sales experience in biopharma or related industry
- Demonstrates strong business awareness and commercial acumen in positioning Lonza products/services
- Strong negotiation and presentation skills
- Strong communication skills
At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
R65674